Refund policy

Returns & Refunds

Dresseswows accepts returns and refunds under the conditions mentioned below.

Customers can request a return or refund within 3 days of delivery.

Returned products must be unused, unworn, unwashed, and in original condition with tags intact.

Customized or made-to-order products are not eligible for return or refund.

Refund Deductions

In case of an approved return or refund request, 20% of the total order amount will be deducted as handling, processing, and operational charges.

The remaining 80% of the paid amount will be refunded to the customer.

Damaged or Defective Products

Any damage, defect, or incorrect product must be reported within 48 hours of delivery.

Customers must provide clear images or videos for verification.

Once approved, the customer will be eligible for:

• • An exchange, or

  • A refund (subject to the 40% deduction mentioned above).

Refund Processing Time

Approved refunds are processed within 7 working days.

Refunds are issued to the original payment method used during checkout.

Exchange Policy

Dresseswows offers a one-time exchange within 3 days of delivery.

Exchanges are subject to product availability.

If the exchanged product is of higher value, the customer must pay the difference.

If the exchanged product is of lower value, the balance will be provided as store credit.

Return shipping charges are to be borne by the customer.

Cancellation Policy

Orders can be cancelled within 24 hours of placing the order, provided the order has not been shipped.

Once the order is shipped, it cannot be cancelled.

If an order is cancelled by Dresseswows, a full refund will be processed within 7 working days.

Contact Information

For all return, refund, exchange, or cancellation requests, please contact us at:
📧 Dresseswowsbykaushal@gmail.com
📞 +91-7016542051